Thank you for contacting us.  We are available during regular business hours but are experiencing higher than normal call volumes due to significant storm activity in the Greater Houston area.  Please note that self-service options are still available via customercare@newpowertx.com. Centerpoint is actively engaged in power restoration activity and does not require a notice of outage at this time. 

However, if you are outside of the Greater Houston area, please contact your local utility if you are experiencing an outage: Customer Care

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