The eHub website will be permanently inactivated on Tuesday evening, September 2nd, 2025. After this date, you will no longer be able to access your account through this site. New Power Texas has enjoyed serving Texas residents as their trusted residential electricity provider. To make a payment, click the following link: Payment (https://pay.newpowertx.com)

Our Customer Service Team is available to answer any questions, during our new hours of 08:00 AM - 5:00 PM Mon-Fri.

img-customer-care-hero@2x

WE'RE HERE TO HELP

Give us a call to speak with our customer care. You can also contact us via email or log in to your account for more information.

MY ACCOUNT

Review your account or pay online.

Log In

EMAIL US

Contact us at customercare@newpowertx.com and we will respond right away.

CALL US

Call 888-853-5747 to speak to our customer service representative.

Call Now